Vela is committed to total customer satisfaction in all aspects of our business. Our Technical Support Team has developed a reputation for quick response and excellent product support. The Vela support group is made up of highly skilled engineers with many years of experience in the broadcast, post production, and MPEG fields. If you are having difficulty with any of Vela's products, try our FAQ (Frequently Asked Questions) section as a resource or the links from product pages throughout this web site.

Email for MPEG Video Encode, Video Decode and Video Server Products: support@vela.com

Email for Emergency Alert System Products: eas@vela.com

Address and Telephone Numbers:

Vela Reseach, LP
5540 Rio Vista Drive
Clearwater, FL 33760 USA

Tel: (727) 507-5301

Fax: (727) 507-5312

Commonly used customer forms and links are available below. Please do not hesitate to contact us, if you would like further information about Vela Products and Support.

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