Vela | Support

Technical Support

Customer Service and Support you can rely on!

Connect with Support

A Vela Support Technician is standing by to assist you with your system.

Is your support contract up for renewal? Reach out to our Sales team for contract updates.

Reliable Support from ONLY Vela Employees (no 3rd parties)

Unlimited Training and Software Updates

Failed Hardware Component Replacement

At Vela, good service is good business and reliable customer support is our #1 priority!

Standard Plan

Annually renewable support 8AM - 5PM in continental United States

24/7 Support

Round the clock access for assistance with software and hardware questions.

Hourly Support Only

Software only, hardware is additional.